Right of Withdrawal

Right of Withdrawal

Learn about your right of withdrawal with Veyra Robotics and how to reverse a purchase.

Consumer Right of Withdrawal

If you as a natural person conclude a legal transaction for a purpose that can predominantly be attributed neither to your commercial nor your self-employed professional activity (consumer), you have a right of withdrawal. The right of withdrawal for consumers in the European Union is governed by the Consumer Rights Directive (Directive 2011/83/EU).

Right of withdrawal for contracts for the sale of goods:

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

In the case of a contract relating to multiple goods ordered in one order and delivered separately, the period begins when you or a third party other than the carrier acquires physical possession of the last good.

In the case of a contract relating to the delivery of a good consisting of multiple lots or pieces, the period begins when you or a third party other than the carrier acquires physical possession of the last lot or piece.

In the case of contracts for the regular delivery of goods over a defined period, the withdrawal period begins when you or a third party other than the carrier acquires physical possession of the first good.

To exercise the right of withdrawal, you must inform us,

Veyra Robotics GmbH

Kuckhoffstraße 15

04357 Leipzig, Deutschland

E-Mail: hello@veyra-robotics.com

of your decision to withdraw from this contract by an unequivocal statement (e.g. by letter, fax or email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal and depreciation

If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. The cost of returning the goods shall be borne by the customer. We as the seller bear the risk of loss of or damage to the goods during return transport.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The cost of returning the goods shall be borne exclusively by the buyer.

You will have met the deadline if you send back the goods before the period of fourteen days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of the instructions on withdrawal