Portable batteries & cells
From Veyra devices or purchased from us: free take-back in household quantities.
Good to know
Hand in third-party portable batteries free of charge at retail or your municipal collection point.
Battery Disposal
How to return used batteries under the German Battery Act Implementation Law (BattDG).
Used and defective batteries do not belong in household waste. Here we show you clearly, step by step, how to return old batteries correctly and free of charge — and what the symbols on your batteries mean. This is based on EU Battery Regulation 2023/1542 and the German Battery Act Implementation Law (BattDG).
Free take-back
We take back, at no charge, batteries from devices you bought, leased or rented from Veyra, as well as batteries purchased from us.
Not in household waste
Batteries must be collected separately and recycled. The crossed-out wheelie bin symbol indicates this.
Return is mandatory
As an end user, you are legally required to return old batteries — with us for Veyra products, or at any municipal collection point.
What we are responsible for
Take-back for your Veyra products
Veyra is not a public collection point. We take back used batteries within our legal distributor obligations — focused on what you obtain from us.
What we take back
- Batteries from devices you bought, leased or rented from Veyra
- Batteries you purchased separately from Veyra (e.g. spare batteries), in household quantities
- Industrial and traction batteries of our products — by arrangement, per the manufacturer's return concept
Where to go otherwise
- Batteries from third-party devices you did not obtain from us
- Hand in everyday portable batteries free of charge at retail — usually where batteries are sold
- Your municipal collection point accepts old batteries of all kinds; addresses are available from your city or local authority
This keeps returns simple for everyone — and you always know where your battery belongs.
What the symbols mean
Understanding the crossed-out bin
Crossed-out bin = please collect separately
Do not dispose of in household waste
The crossed-out wheelie bin symbol on batteries and accumulators means: at the end of their life they must not be disposed of in household waste, but collected separately.
Hg
Mercury
> 0.0005 %
Cd
Cadmium
> 0.002 %
Pb
Lead
> 0.004 %
If a chemical symbol appears below the bin, the battery contains that substance above the threshold.
How to return
Safe return in three steps
Select a step to see the details. For damaged or high-capacity lithium batteries, please contact us first.
Step 1 of 3
Prepare & secure
Secure the terminals with tape and pack batteries so that no short circuits can occur. Because of the fire risk, defective lithium batteries must not simply be sent by post — please contact our customer service first to arrange a safe return.
1
Step 1 of 3
Prepare & secure
Secure the terminals with tape and pack batteries so that no short circuits can occur. Because of the fire risk, defective lithium batteries must not simply be sent by post — please contact our customer service first to arrange a safe return.
Which battery do you have?
Return rules by battery type
Different rules apply depending on the category. Find your case:
Light means of transport (LV)
From our products: free take-back, e.g. batteries from e-bikes and e-scooters.
Good to know
Can weigh up to 25 kg. Due to fire and safety risks, please coordinate with us in advance.
Starter & vehicle batteries
Return against a deposit refund of €7.50 per battery.
Good to know
The deposit is charged at purchase if no old battery is returned, and refunded on return.
Industrial & traction batteries
Take-back individually per the manufacturer's return concept.
Good to know
Batteries over 2 kWh require a digital battery passport from 18 February 2027.
Safety first
Handling lithium batteries safely
Handle lithium batteries safely
High energy density brings particular risks — these points protect you and others.
Avoid fire hazards
Charge lithium batteries only while supervised, on a non-flammable surface and away from combustible materials.
Spot defects
A deformed casing, melt marks, leaking fluid or warming while switched off indicate a defective battery — store it separately and safely.
Critical defects
If you suspect overheating (thermal runaway), do not transport the battery yourself. Contact us or the fire brigade immediately.
Transport safely
Dangerous-goods rules apply to lithium batteries. Please do not post damaged or high-capacity batteries — we'll agree a safe route with you.
Outlook
The digital battery passport
From 18 February 2027, new traction, LV and industrial batteries over 2 kWh will carry a digital battery passport. Via a QR code you'll be able to access the origin of raw materials, carbon footprint, technical data and recyclability — for more transparency and a genuine circular economy.
Battery disposal notice
The crossed-out wheelie bin symbol on batteries or accumulators means that they must not be disposed of in household waste at the end of their life. If batteries or accumulators contain mercury (Hg), cadmium (Cd) or lead (Pb), the relevant chemical symbol appears below the bin symbol. You are legally obliged to return old batteries and accumulators. You can hand in old batteries free of charge at the store or at a municipal collection point near you. You can obtain addresses of suitable collection points from your city or municipal administration.
Further information is available at www.batteriegesetz.de
Questions about returning batteries?
For questions about returns, registration or safety, reach us here:
Veyra Robotics GmbH
Environment & Compliance Department
E-Mail: hello@veyra-robotics.com
Phone: +49 341 9899 0013
Last updated: 30 June 2026 — subject to change in line with new legal requirements.