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VEYRA · SERVICE & KNOWLEDGE

Support starts with your device.

Find the robots you purchased from us and start a service request in VEYRA Core. Select the device, describe the issue and follow your case in one place.

VEYRA CORE
Core device page with status and an entry point for reporting an issue.

Actual portal interface with fictional sample data.

Support

From an issue to the right support.

  1. Identify the device

    Open the robot in Core or scan its QR label. After signing in, you will reach the device page.

  2. Describe the issue

    Tell us what happened. Photos and a precise description help our team assess the situation.

  3. Agree on the next step

    Whether you need clarification, a spare part or remote support, we will discuss what is needed and covered by your agreement.