Robots & locations
View status, battery levels and alerts from your connected devices together.
VEYRA Core/Your robot operations platform
Different robots.
One clear view.
Which robots are running? Where does your team need help? VEYRA Core brings the robots you bought or rent from us, their operating data and your service requests together. Across brands and sites.
VEYRA CORE
Your robot operations, connected.
VEYRA COREOne platform. Your team.
Service & maintenance requests
Raise a request against the robot. Keep photos, replies and appointments together.
Parts & consumables
Request parts and reorder consumables for the devices you operate.
Reports & documents
Document cleaning runs. Find reports and device records in one place.
Remote support
Authorize access to protected portal areas by code. Agree on the next step with VEYRA.
Keep your team in the loop
Get selected alerts, such as faults, ticket replies or appointments, in your Teams or Slack channel with a link to the request.
SlackMicrosoft Teams
Your account administrators connect Teams and Slack channels themselves in Core.
Organized across brands
Multiple sites, one view
VEYRA as your direct point of contact
Your devices in Core
Four areas of use. One overview.
Service robots
For restaurants, hotels and support for your team.
Marketing robots
For reception, visitor information, events and brand experiences.
Cleaning robots
For floor cleaning in buildings, retail and industry.
Logistics and transport robots
For material flow and transport in warehouses and production.
Right at the robot
One scan. Your robot.
Standing next to a robot and need information? After you sign in, its QR label takes you straight to the matching device page in Core.
- Scan the QR code on the robot.
- Sign in with your Core account.
- Check details or report an issue.
- Check the battery and latest data update
- Report a problem for the right device
- Add photos to a service request
Inside the platform
See where you are needed.
Start with the fleet, then look at a single robot. See what is running, what needs attention and what has been completed.
Screenshots of the current VEYRA Core interface with fictional sample data, captured in October 2026. Screenshots are in German.
In everyday operations
Less searching. More clarity.
01
Understand your fleet.
Bring together status, battery levels and alerts from connected robots. Check each location and see when data was last updated.
02
Give support the full picture.
Report an issue or maintenance need for the robot, add photos and follow the ticket. VEYRA sees everything about the case in one place.
03
Request what you need.
Reorder consumables and send parts requests to VEYRA. We confirm compatibility, availability and pricing for each request.
04
Show the work done.
Access cleaning reports, operating history and device documents centrally. Authorized team members can review and countersign reports.
Available operating data, reports and controls depend on the model, manufacturer API and enabled integration. We confirm the scope before setup.
Core in everyday work
From the start of a shift to a service request.
Start your shift knowing what is running.
Which robots are working, and which are charging? Check your fleet by site and open the details of the device that needs your attention.
Stay at the robot. Reach your service team.
Open the device page, describe the issue and track your request in Core. The case stays linked to the right robot.
When you need support
From the robot to the request.
Start a request where the device information already lives. Your team does not have to explain which robot is involved each time.
Remote support with your approval.
You authorize a time-limited session by code for protected areas of the portal. Robot diagnostics and remote interventions are agreed separately and require a supported integration.
Tell us what you need
Select the robot, describe the issue and attach photos if helpful. Faults, maintenance and parts requests stay linked to the device.
Agree on the next step
VEYRA confirms the next action, who is responsible and what is covered. Where appropriate and technically supported, we can assist remotely.
Follow the progress
Find replies and appointments in the request history. Work is delivered under the relevant quote or service agreement.
A platform that complements maintenance
Core gives you visibility. Your maintenance agreement defines coverage.
VEYRA Core gives you access to device information and service requests. Maintenance and repair coverage is defined by your service agreement or individual order.
VEYRA Core
- Bring device data and documents together
- Submit service and supply requests
- Track requests and agreed appointments
Your maintenance agreement
- Agreed maintenance and repair services
- Contractually defined response times
- Costs covered under the agreed scope
A Core subscription does not include maintenance, repairs, spare parts or guaranteed response times. These are provided and billed under your maintenance agreement or an individual order. Core does not replace a maintenance agreement.
Before you get started
A few practical questions.
Which robots can I see in Core?
Core is designed for robots you bought or rent from VEYRA. Before setup, we check which of your models can be connected. Multi-brand support does not mean every integration provides the same data or features.
Can team members have different permissions?
Yes. Roles and site permissions determine who can view information, submit service requests or use enabled controls. We set up access to match your organization.
Does Core pay for maintenance?
No. Core is the platform. We provide and bill maintenance, repairs, parts and other services under your maintenance agreement or a separate order.
How do we get started, and what does Core cost?
Try VEYRA Core free for 6 months. The trial ends automatically, so there is nothing to cancel. If you want to continue, a separate order is required: the platform costs €79 per month for the first device and €59 per month for each additional device, excluding VAT.
VEYRA Core
More visibility. Zero effort. We set up Core for you.
We connect the robots you bought or rent from us, set up access for your team and show you Core in a live demo.